LIST OF COURSES IN MAY 2019

HR
1) UNDERSTANDING EMPLOYEE BENEFITS UNDER THE EMPLOYMENT ACT 1955 AND 2012; EPF ACT 1991 & 2016; SOCSO ACT 1969 & 2016 ; AND EMPLOYEE INSURANCE SCHEME ACT 2017 (2 DAYS) 27 & 28 May 2019
2) PAYROLL ADMINISTRATION & PCB / TAX CALCULATIONS ( 2 DAYS) 29 & 30 May 2019
Finance/ Accounting Skills
1) HANDLING FULL SET OF ACCOUNTS( 2 DAYS) 23 & 24 May 2019
2) SST UPDATE AND COMPLIANCE PROCEDURES GUIDE (1 DAY) 24 May 2019
Writing/ Communication Skills
1) GRAMMAR & WRITING SKILLS AT WORK( 1 DAY) 23 May 2019
Customer Service Skills
1) TELEPHONE SKILLS & ETIQUETTE (1 DAY) 24 May 2019
2) DEVELOPING EMOTIONAL INTELLIGENCE CUSTOMER SERVICE SKILLS (2 DAYS) 27 & 28 May 2019
3) MASTERING THE 5CS FOR CUSTOMER SERVICE EXCELLENCE( 1 DAY) 29 May 2019
Other
1) STRESS MANAGEMENT( 1 DAY) 30 May 2019

LIST OF COURSES IN JUNE 2019

HR
1) TRAINING NEEDS ANALYSIS ( 2 DAYS) 11 & 12 June 2019
2) INCOME TAX / PCB + EPF ACT 1991, SOCSO ACT 1969 & EIS (2018): CALCULATIONS, CONTRIBUTIONS AND BENEFITS (2 DAYS) 13 & 14 June 2019
3) MANAGEMENT REVIEW AND UNDERSTANDING KEY PERFORMANCE INDICATORS (KPI) AND KEY RESULTS AREA (KRA) INCORPORATING PERFORMANCE APPRAISAL SYSTEM (2 DAYS) 17 & 18 June 2019
4) MANAGING HR AND EMPLOYMENT ISSUES EFFECTIVELY AT THE WORKPLACE & 2019 LAW UPDATES (2 DAYS) 20 & 21 June 2019
5) TEKNIK TEKNIK MENANGANI PEKERJA BERMASALAH (1 HARI) 28 June 2019
Finance/ Accounting
1) MONTHLY BANK RECONCILIATION STATEMENT AND ACCOUNT RECEIVABLE (1 DAY) 17 June 2019
2) UNDERSTANDING FINANCIAL STATEMENT FOR THE NON-FINANCE SPECIALIST( 1 DAY) 24 June 2019
3) ACCOUNTING SKILLS FOR ACCOUNTS CLERKS & ASSISTANTS ( 2 DAYS) 26 & 27 June 2019
Logistics
1) UNDERSTANDING RISK FACTORS IN BILL OF LADING (2 DAYS) 19 & 20 June 2019
Management / Coaching / Supervisory / Leadership
1) MANAGING PEOPLE EFFECTIVELY ( 2 DAYS) 10 & 11 June 2019
2) ESSENTIAL MANAGEMENT, LEADERSHIP & STRESS HANDLING SKILLS (2 DAYS) 17 & 18 June 2019
Office Management / Administrative / Soft Skills
1) SHARPENING YOUR ADMINISTRATIVE & OFFICE MANAGEMENT SKILLS (2 DAYS) 17 & 18 June 2019
2) CEMERLANG DIRI CEMERLANG ORGANISASI ( 2 DAYS) 24 & 25 June 2019
Writing/ Communication Skills
1) WRITING EMAILS, REPORTS AND MEETING MINUTES PROFESSIONALLY (1 DAY) 21 June 2019
2) IMPROVING ENGLISH FLUENCY IN SPEAKING AND WRITING (1 DAY) 28 June 2019
Customer Service
1) MANAGING CUSTOMER COMPLAINTS AND INVESTIGATIONS EFFECTIVELY ( 1 DAY) 14 June 2019
Other
1) SEKURITI PROFESIONAL (2 HARI) 18 & 19 June 2019
2) PERANAN PEKERJA DESPATCH DAN PEMANDU KORPORAT ( 1 DAY) 19 June 2019

LIST OF COURSES IN JULY 2019

HR
1) SUCCESSFUL INTERVIEWING STRATEGIES USING STRUCTURED BEHAVIORAL INTERVIEWS (2 DAYS) 17 & 18 July 2019
2) WAGES-OT CALCULATIONS, EPF, SOCSO & EIS CONTRIBUTIONS & EMPLOYMENT LAWS BENEFITS ADMINISTRATION (2 DAYS) 29 & 30 July 2019
Finance/ Accounting
Logistics
1) UNDERSTANDING SHIPPING ELEMENTS & IMPORT EXPORT DOCUMENTATION (2 DAYS) 22 & 23 July 2019
Management / Coaching / Supervisory / Leadership
1) WORKSHOP PERFORMANCE MANAGEMENT TOWARDS EMPLOYEE DEVELOPMENT (2 DAYS) 1 & 2 July 2019
2) ESSENTIAL MANAGERIAL SKILLS (2 DAYS) 8 & 9 July 2019
Office Management / Administrative / Soft Skills
Writing/ Communication Skills
1) COMMUNICATE AND INFLUENCE WITH TACT, DIPLOMACY, POISE AND FINESSE ( 2 DAYS) 24 & 25 July 2019
Customer Service
Other
1) PENGURUSAN STOR DAN INVENTORI YANG BERKESAN (2 HARI) 8 & 9 July 2019

LIST OF COURSES IN AUGUST 2019

HR
Finance/ Accounting
Logistics
Management / Coaching / Supervisory / Leadership
1) BREAKTHROUGH LEADERSHIP: VUCA!(VOLATILITY, UNCERTAINTY, COMPLEXITY & AMBIGUITY)( 2 DAYS) 1 & 2 August 2019
2) DEVELOPING EMOTIONAL INTELLIGENCE (EQ): ENHANCE SELF-CONTROL, NETWORKING, TEAMWORK, PERFORMANCE AND DECISION MAKING ( 2 DAYS) 21 & 22 August 2019
Office Management / Administrative / Soft Skills
Writing/ Communication Skills
Customer Service
Other
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