LIST OF COURSES IN JANUARY 2019

HR
1) TEKNIK TEKNIK MENANGANI PEKERJA BERMASALAH (1 DAY) 24 January 2019
2) PAYROLL ADMINISTRATION & PCB / TAX CALCULATIONS (2 DAYS) 28 & 29 January 2019
Finance/ Accounting Skills
1) FINANCE FOR NON-FINANCE FOR MANAGERS & EXECUTIVES (2 DAYS) 23 & 24 January 2019
2) THE ESSENTIAL OF BUDGETING PREPARATION AND CASH FLOW FORECASTING (1 DAY) 28 January 2019
Management / Coaching / Supervisory / Leadership
1) CRITICAL THINKING FOR EXCELLENT DECISION MAKING ( 2 DAYS) 24 & 25 January 2019
2) DEVELOPING EMOTIONAL INTELLIGENCE (EQ): ENHANCE SELF-CONTROL, NETWORKING, TEAMWORK, PERFORMANCE AND DECISION MAKING (2 DAYS) 28 & 29 January 2019
Office Management / Administrative / Soft Skills
1) PERANCANGAN DAN PERLAKSANAAN 5S (1 DAY) 23 January 2019
2) TIME MANAGEMENT (1 DAY) 24 January 2019
3) EFFECTIVE DEBT COLLECTION SKILLS (2 DAYS) 28 & 29 January 2019
4) CEMERLANG DIRI CEMERLANG ORGANISASI (2 DAYS) 28 & 29 January 2019
Writing / Communication Skills
1) EXCEPTIONAL TELEPHONE SALES SKILLS (1 DAY) 24 January 2019
2) TELEPHONE SKILLS & ETIQUETTE( 1 DAY) 25 January 2019
3) EFFECTIVE DEBT COLLECTION SKILLS (2 DAYS) 28 & 29 January 2019
4) EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILLS AT WORK(2 DAYS) 30 & 31 January 2019
Customer Service
1) EXCEPTIONAL TELEPHONE SALES SKILLS (1 DAY) 24 January 2019
2) TELEPHONE SKILLS & ETIQUETTE( 1 DAY) 25 January 2019

LIST OF COURSES IN FEBRUARY 2019

HR
1) HR FOR NON HR AND OPERATIONAL LINE MANAGERS (2 DAYS) 14 & 15 February 2019
2) UNDERSTANDING EMPLOYEE BENEFITS UNDER THE EMPLOYMENT ACT 1955 AND 2012; EPF ACT 1991 & 2016; SOCSO ACT 1969 & 2016 ; AND EMPLOYEE INSURANCE SCHEME ACT 2017 ( 2 DAYS) 14 & 15 February 2019
Finance/ Accounting
1) SALES TAX ACT 2018 & SERVICE TAX ACT 2018 (1 DAY) 13 February 2019
2) UNDERSTANDING FINANCIAL STATEMENT FOR THE NON-FINANCE SPECIALIST (1 DAY) 15 February 2019
3) EFFECTIVE BOOK KEEPING SKILLS (2 DAYS) 25 & 26 February 2019
Logistics
1) PENGURUSAN STOR DAN INVENTORI YANG BERKESAN (2 HARI) 11 & 12 February 2019
2) INCOTERMS 2010 – RULINGS IN INTERNATIONAL TRADE (2 DAYS) 21 & 22 February 2019
Management / Coaching / Supervisory / Leadership
1) NEGOTIATING WITH INFLUENCE AND PERSUASION TOWARDS A WIN-WIN SITUATION( 2 DAYS) 18 & 19 February 2019
2) KEMAHIRAN-KEMAHIRAN DAN TANGGUNGJAWAB SEORANG PENYELIA (2 HARI) 20 & 21 February 2019
3) ESSENTIAL MANAGERIAL SKILLS (2 DAYS) 26 & 27 February 2019
4) CREATIVE THINKING AND PROBLEM SOLVING SKILLS (2 DAYS) 27 & 28 February 2019
5) STRATEGIC THINKING FOR MANAGERS (2 DAYS) 27 & 28 February 2019
Office Management / Administrative / Soft Skills
1) MULTITASKING, TIME AND OFFICE MANAGEMENT SKILLS (2 DAYS) 11 & 12 February 2019
2) ESSENTIAL ADMINISTRATIVE AND MANAGEMENT SKILLS FOR OFFICE PROFESSIONALS (2 DAYS) 20 & 21 February 2019
3) MOTIVATE & D.R.I.V.E. THE ADMINISTRATORS (2 DAYS) 27 & 28 February 2019
Writing/ Communication Skills
1) EFFECTIVE BUSINESS WRITING SKILLS – EMAIL,MEMO AND MINUTES (1 DAY) 13 February 2019
2) GRAMMAR & WRITING SKILLS AT WORK( 1 DAY) 15 February 2019
3) EFFECTIVE ENGLISH SPEAKING AND EMAIL WRITING SKILLS AT WORK (2 DAYS) 20 & 21 February 2019
4) COMMUNICATION EXCELLENCE WITH NLP (2 DAYS) 21 & 22 February 2019
5) POWERFUL PRESENTATION SKILLS PROGRAM( 2 DAYS) 25 & 26 February 2019
Customer Service
1) PERKHIDMATAN PELANGGAN YANG CEMERLANG (1 DAY) 14 February 2019
2) DEALING WITH DIFFICULT, DEMANDING AND UNHAPPY CUSTOMERS( 2 DAYS) 27 & 28 February 2019
Computer Skills
1) EXCEL TRAINING | INTERMEDIATE & ADVANCED LEVEL(2 DAYS) 20 & 21 February 2019
Other
1) SEKURITI PROFESIONAL (2 HARI) 18 & 19 February 2019

LIST OF COURSES IN MARCH 2019

HR
1) PCB / TAX CALCULATIONS + EPF, SOCSO & EIS CONTRIBUTIONS AND CLAIMS ( 2 DAYS) 4 & 5 March 2019
2) MEMAHAMI PENGENDALIAN RUNGUTAN[GRIEVANCE], TATATERTIB & PROSEDUR PENAMATAN KONTRAK UNTUK KETUA JABATAN, HR DAN PENYELIA (2 HARI) 11 & 12 March 2019
FInance/ Accounting Skills
1) ACCOUNTING SKILLS FOR ACCOUNTS CLERKS & ASSISTANTS ( 2 DAYS) 18 & 19 March 2019
Logistics
1) UNDERSTANDING LETTER OF CREDITS (UCP 600, URC 522) IN EXPORT PRACTICES ( 2 DAYS) 20 & 21 March 2019
Management / Coaching / Supervisory / Leadership
1) HOW TO MANAGE & LEAD SUBORDINATES TO HIGHER PRODUCTIVITY (2 DAYS) 6 & 7 March 2019
2) MANAGING PEOPLE EFFECTIVELY( 2 DAYS) 11 & 12 March 2019
3) LEADERSHIP AND MANAGEMENT SKILLS( 2 DAYS) 13 & 14 March 2019
4) MANAGING PEOPLE AND TEAM FOR SUCCESS( 2 DAYS) 18 & 19 March 2019
Office Management / Administrative / Soft Skills
1) 5S A WORKPLACE ORGANIZATION METHOD( 1 DAY) 1 March 2019
2) IMPLEMENTING EFFECTIVE MANAGEMENT SKILLS TO BE MORE ORGANIZED AND SYSTEMATIC AT WORK( 2 DAYS) 11 & 12 March 2019
3) FROM ADMIN ASSISTANTS TO KNOWLEDGE ASSISTANTS (2 DAYS) 18 & 19 March 2019
Computer Skills
1) EXCEL TRAINING | INTERMEDIATE & ADVANCED LEVEL)( 2 DAYS) 5 & 6 March 2019

LIST OF COURSES IN APRIL 2019

Office Management / Administrative / Soft Skills
1) EXCELLENT PEOPLE MANAGEMENT SKILLS AT WORK( 2 DAYS) 4 & 5 April 2019

LIST OF COURSES IN MAY 2019

Office Management / Administrative / Soft Skills
1) MANAGING PEOPLE WITH EMOTIONAL INTELLIGENCE (EQ) AT WORK( 2 DAYS) 16 & 17 May 2019
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