LIST OF COURSES IN DECEMBER 2017

Finance/ Accounting
1) GST UPDATE , TAX CODE ASSIGNMENT , GST IN ACCOUNTING TREATMENT AND SUBMISSION ( 1 DAY) Confirmed Course 18 December 2017
Credit Control
1) TECHNIQUES OF DEBT COLLECTION AND RECOVERY LEGAL ACTION ( 1 DAY) 18 December 2017
2) TECHNIQUES OF CREDIT REPORT WRITING (1 DAY) 20 December 2017
3) CORPORATE CREDIT ANALYSIS – ANALYSE YOUR CUSTOMERS BEFORE EXTENDING CREDIT FACILITY ( 1 DAY) 21 December 2017
Customer Service
1) MEMBINA PERKHIDMATAN PELANGGAN YANG CEMERLANG (1 HARI) 20 December 2017

LIST OF COURSES IN JANUARY 2018

HR
1) MANAGEMENT REVIEW AND UNDERSTANDING KEY PERFORMANCE INDICATORS (KPI) AND KEY RESULTS AREA (KRA) INCORPORATING PERFORMANCE APPRAISAL SYSTEM (2 DAYS) 23 & 24 January 2018
2) ESSENTIAL SKILLS FOR HUMAN RESOURCE PERSONNEL (2 DAYS) 24 & 25 January 2018
3) COMMUNICATE AND INFLUENCE WITH TACT, DIPLOMACY, POISE AND FINESSE (2 DAYS) 24 & 25 January 2018
Finance / Accounting
1) GST UPDATE, TAX CODE ASSIGNMENT, GST IN ACCOUNTING TREATMENT AND SUBMISSION ( 1 DAY) 10 January 2018
2) EFFECTIVE DEBT COLLECTION AND CREDIT POLICIES MANAGEMENT (1 DAY) 12 January 2018
3) 2018 BUDGET OVERVIEW WITH CORPORATE TAX, WITHHOLDING TAX & TRANSFER PRICING ( 2 DAYS) NEW 15 & 16 January 2018
4) UNDERSTANDING FINANCIAL STATEMENT FOR THE NON-FINANCE SPECIALIST ( 1 DAY) 17 January 2018
5) GST AUDITS & INCOME TAX CONCERNS ( 2 DAYS) 17 & 18 January 2018
Credit Control
1) TECHNIQUES OF DEBT COLLECTION AND RECOVERY LEGAL ACTION (1 DAY) 15 January 2018
1) CORPORATE CREDIT ANALYSIS – ANALYSE YOUR CUSTOMERS BEFORE EXTENDING CREDIT FACILITY (1 DAY) 29 January 2018
Shipping
1) MANAGING THE BILL OF LADING IN GLOBAL SHIPPING ( 2 DAYS) 29 & 30 January 2018
Sales
Management / Coaching / Supervisory / Leadership
1) UNDERSTANDING FINANCIAL STATEMENT FOR THE NON-FINANCE SPECIALIST ( 1 DAY) 17 January 2018
2) MANAGING PEOPLE EFFECTIVELY ( 2 DAYS) 22 & 23 January 2018
3) DYNAMIC LEADERSHIP SKILLS ( 2 DAYS) 22 & 23 January 2018
Office Management / Administrative / Soft Skills
1) CEMERLANG DIRI CEMERLANG ORGANISASI (2 HARI) 15 & 16 January 2018
2) BUDAYA KERJA YANG CEMERLANG (2 HARI) 15 & 16 January 2018
3) MULTITASKING, TIME AND OFFICE MANAGEMENT SKILLS ( 2 DAYS) 18 & 19 January 2018
Writing / Communication Skills
1) IMPROVING ENGLISH FLUENCY IN SPEAKING AND WRITING ( 2 DAYS) 17 & 18 January 2018
2) COMMUNICATE AND INFLUENCE WITH TACT, DIPLOMACY, POISE AND FINESSE (2 DAYS) 24 & 25 January 2018
3) MANAGING PRODUCTIVITY AND PERFORMANCE WITH MBTI ( 2 DAYS) 24 & 25 January 2018
4) TELEPHONE SKILLS THAT DELIVER RESULTS ( 1 DAY) 26 January 2018
Customer Service
1) B.E.S.T. CUSTOMER SERVICE ( 2 DAYS) 10 & 11 January 2018
Others
Computer Skills

LIST OF COURSES IN FEBRUARY 2018

HR
1) UNDERSTANDING EMPLOYERS’ RIGHTS UNDER EMPLOYMENT ACT( 1 DAY) 22 February 2018
2) UNDERSTANDING EMPLOYMENT LAW AND MANAGING EMPLOYEE DISCIPLINE SKILLS ( 1 DAY) 23 February 2018
Finance / Accounting
1) HANDLING FULL SET OF ACCOUNTS (2 DAYS) 12 & 13 February 2018
Credit Control
1) CORPORATE CREDIT ANALYSIS – ANALYSE YOUR CUSTOMERS BEFORE EXTENDING CREDIT FACILITY ( 1 DAY) 28 February 2018
Shipping
1) MANAGING INTERNATIONAL TRADE AND CUSTOMS FORMALITIES (2 DAYS) 6 & 7 February 2018
Sales
Management / Coaching / Supervisory / Leadership
1) BEST PRACTICES IN COACHING TO INCREASE EMPLOYEE PERFORMANCE (2 DAYS) 7 & 8 February 2018
2) LEADERSHIP AND MANAGEMENT SKILLS ( 2 DAYS) 26 & 27 February 2018
3) COST REDUCTION PROGRAM ( 2 DAYS) 27 & 28 February 2018
Office Management / Administrative / Soft Skills
1) PEMBINAAN SETIAUSAHA YANG DINAMIK & PROAKTIF ( 1 HARI) 5 February 2018
2) ADMINISTRATIVE & OFFICE MANAGEMENT SKILLS ( 2 DAYS) 5 & 6 February 2018
3) ESSENTIAL SECRETARIAL SKILLS FOR OFFICE PROFESSIONALS ( 2 DAYS) 6 & 7 February 2018
Writing / Communication Skills
1) DEVELOPING WINNING PRESENTATION SKILLS AND ETIQUETTE (1 DAY) 9 February 2018
2) BASIC ENGLISH COMMUNICATION AT THE WORKPLACE ( 2 DAYS) 26 & 27 February 2018
Customer Service
1) PERKHIDMATAN PELANGGAN YANG CEMERLANG ( 1 HARI) 6 February 2018
2) BRILLIANT CUSTOMER SERVICE SKILLS ( 2 DAYS) 28 February & 1 March 2018
Others
1) MALAYSIAN LAWS ON OCCUPATIONAL SAFETY AND HEALTH (2 DAYS) 26 & 27 February 2018
2) COST REDUCTION PROGRAM ( 2 DAYS) 27 & 28 February 2018
Computer Skills

LIST OF COURSES IN MARCH 2018

HR
Finance / Accounting
1) ENHANCING ACCOUNTING SKILLS OF JUNIOR ACCOUNTING AND FINANCE STAFF (2 DAYS) 14 & 15 March 2018
Credit Control
1) TECHNIQUES OF DEBT COLLECTION AND RECOVERY LEGAL ACTION ( 1 DAY) 15 March 2018
Shipping
1) UNDERSTANDING SHIPPING ELEMENTS & IMPORT EXPORT DOCUMENTATION ( 2 DAYS) 8 & 9 March 2018
Sales
1) IMPROVING SALES COMMUNICATION SKILLS ( 1 DAY) 9 March 2018
Management / Coaching / Supervisory / Leadership
Office Management / Administrative / Soft Skills
1) PERSONAL DEVELOPMENT FOR PAs AND SECRETARIES ( 2 DAYS) 14 & 15 March 2018
2) PENGURUSAN MASA YANG EFEKTIF DAN EFISYEN ( 2 HARI) 15 & 16 March 2018
3) TIME MANAGEMENT (1 DAY) 26 March 2018
Writing / Communication Skills
1) IMPROVING BUSINESS ENGLISH COMMUNICATION SKILLS AT WORK ( 2 DAYS) 14 & 15 March 2018
Customer Service
Others
1) SECURITY – STANDARD OPERATING PROCEDURES ( 2 DAYS) 26 & 27 March 2018
Computer Skills
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