LIST OF COURSES IN DECEMBER 2018

Finance / Accounting
1) HANDLING FULL SET OF ACCOUNTS ( 2 DAYS) 17 & 18 December 2018
2) STRATEGIC CASH FLOW MANAGEMENT (2 DAYS) 26 & 27 December 2018
Logistics
1) UNDERSTANDING SHIPPING ELEMENTS & IMPORT EXPORT DOCUMENTATION (2 DAYS) 27 & 28 December 2018
Management / Coaching / Supervisory / Leadership
1) GETTING STARTED AS A MANAGER ( 2 DAYS) 17 & 18 December 2018
2) ESSENTIAL SUPERVISORY SKILLS AND SETTING AND MONITORING KPI (2 DAYS) 19 & 20 December 2018
Office Management / Administrative / Soft Skills
1) ADMINISTRATIVE & OFFICE MANAGEMENT SKILLS (2 DAYS) 17 & 18 December 2018
Customer Service
1) MANAGING CUSTOMER COMPLAINTS AND INVESTIGATIONS EFFECTIVELY (1 DAY) 21 December 2018
2) TELEPHONE SKILLS AND ETIQUETTE (1 DAY) 24 December 2018
Other
1) SECURITY – STANDARD OPERATING PROCEDURES(2 DAYS) 17 & 18 December 2018

LIST OF COURSES IN JANUARY 2019

HR
1) TEKNIK TEKNIK MENANGANI PEKERJA BERMASALAH (1 DAY) 24 January 2019
2) PAYROLL ADMINISTRATION & PCB / TAX CALCULATIONS (2 DAYS) 28 & 29 January 2019
Finance/ Accounting Skills
1) MONTHLY BANK RECONCILIATION STATEMENT AND ACCOUNT RECEIVABLE(1 DAY) 11 January 2019
2) FINANCE FOR NON-FINANCE FOR MANAGERS & EXECUTIVES (2 DAYS) 23 & 24 January 2019
3) THE ESSENTIAL OF BUDGETING PREPARATION AND CASH FLOW FORECASTING (1 DAY) 28 January 2019
Logistics
1) UNDERSTANDING SHIPPING ELEMENTS & IMPORT EXPORT DOCUMENTATION ( 2 DAYS) 14 & 15 January 2019
Management / Coaching / Supervisory / Leadership
1) STRATEGIC THINKING FOR MANAGERS (2 DAYS) 10 & 11 January 2019
2) CRITICAL THINKING FOR EXCELLENT DECISION MAKING ( 2 DAYS) 24 & 25 January 2019
3) DEVELOPING EMOTIONAL INTELLIGENCE (EQ): ENHANCE SELF-CONTROL, NETWORKING, TEAMWORK, PERFORMANCE AND DECISION MAKING (2 DAYS) 28 & 29 January 2019
Office Management / Administrative / Soft Skills
1) FROM ADMIN ASSISTANTS TO KNOWLEDGE ASSISTANTS (2 DAYS) 15 & 16 January 2019
2) PERANCANGAN DAN PERLAKSANAAN 5S (1 DAY) 23 January 2019
3) EFFECTIVE DEBT COLLECTION SKILLS (2 DAYS) 28 & 29 January 2019
Other
1) SECURITY – STANDARD OPERATING PROCEDURES(2 DAYS) 16 & 17 January 2019
Writing / Communication Skills
1) PROFESSIONAL REPORT WRITING SKILLS: THE SIMPLE YET EFFECTIVE WAY( 2 DAYS) 16 & 17 January 2019
2) MAKING A DIFFERENCE WITH BETTER ENGLISH (SPEAKING & WRITING) (2 DAYS) 16 & 17 January 2019
3) EFFECTIVE DEBT COLLECTION SKILLS (2 DAYS) 28 & 29 January 2019
4) EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILLS AT WORK(2 DAYS) 30 & 31 January 2019
Customer Service
1) MASTERING THE 5CS FOR CUSTOMER SERVICE EXCELLENCE (1 DAY) 18 January 2019

LIST OF COURSES IN FEBRUARY 2019

HR
1) EMPLOYMENT LAWS, EPF ACT 1991,SOCSO ACT 1969 & EIS 2018 (2 DAYS) 14 & 15 February 2019
2) MEMAHAMI PENGENDALIAN RUNGUTAN[GRIEVANCE], TATATERTIB & PROSEDUR PENAMATAN KONTRAK UNTUK KETUA JABATAN, HR DAN PENYELIA (2 HARI) 14 & 15 February 2019
Logistics
1) PENGURUSAN STOR DAN INVENTORI YANG BERKESAN (2 HARI) 11 & 12 February 2019
2) INCOTERMS 2010 – RULINGS IN INTERNATIONAL TRADE (2 DAYS) 21 & 22 February 2019
Management / Coaching / Supervisory / Leadership
1) KEMAHIRAN-KEMAHIRAN DAN TANGGUNGJAWAB SEORANG PENYELIA (2 HARI) 20 & 21 February 2019
Office Management / Administrative / Soft Skills
1) MULTITASKING, TIME AND OFFICE MANAGEMENT SKILLS (2 DAYS) 11 & 12 February 2019
2) ESSENTIAL SECRETARIAL SKILLS FOR OFFICE PROFESSIONALS (2 DAYS) 20 & 21 February 2019
Writing/ Communication Skills
1) GRAMMAR & WRITING SKILLS AT WORK( 1 DAY) 15 February 2019
Other
1) SEKURITI PROFESIONAL (2 HARI) 18 & 19 February 2019

LIST OF COURSES IN MARCH 2019

HR
FInance/ Accounting Skills
1) ACCOUNTING SKILLS FOR ACCOUNTS CLERKS & ASSISTANTS ( 2 DAYS) 18 & 19 March 2019
Logistics
1) UNDERSTANDING LETTER OF CREDITS (UCP 600, URC 522) IN EXPORT PRACTICES ( 2 DAYS) 20 & 21 March 2019
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